Emergency Fund

Our Emergency Fund helps contribute towards urgent veterinary treatment when dog owners can’t cover the full cost themselves.

In an emergency situation, we can provide a contribution towards vet treatment up to 25% of the outstanding bill, or £350 (whichever is the lesser amount).

Who can access the fund?

We can help owners who are in receipt of a means-tested benefit, on low income, or in financial difficulty.

Applications can only be submitted by vet practices, so dog owners need to ask their vet to apply on their behalf. We’re not able to accept applications directly from owners.

If the dog is going to be referred to another vet practice, the practice due to perform the treatment should make the application.

What kind of treatment is covered?

We will consider funding towards treatment for an illness, accident or injury which needs immediate attention, such as:

• Pyometra
• Fractures
• Road traffic accidents

Our fund can only cover emergency treatment, so some conditions will not be eligible. For example, it's unlikely that a dog with a chronic medical condition or suffering from a complication of breeding will qualify for assistance.

How quickly can I access the fund?

Your vet should submit an application within 3 days of treatment.

Completed applications will be assessed on the same day, if we received them before 4pm. If received after 4pm, they will be assessed on the following working day. When we’ve assessed the application, we will reply to the vet practice.